Apprenticeships in Primary Care

Apprenticeship training programmes are a fantastic way to develop and retain your workforce. Apprenticeships provide robust, high-quality development for your existing and new employees, with access to qualifications at entry Level 2 to post-graduate Level 7. 

For more insight into how apprenticeships can support the Primary Care workforce you can:

Apprenticeships suitable to roles in Primary Care

There are over 700 apprenticeships available. Here is a list of the most relevant programmes for primary care.

Clinical programmes

Level of study: Level 7

Link to apprenticeship standard: https://haso.skillsforhealth.org.uk/standards/#standard-355

Advanced clinical practitioners (ACPs) are experienced clinicians who demonstrate expertise in their scope of practice. ACPs manage defined episodes of clinical care independently, from beginning to end, providing care and treatment from the time an individual first presents in Primary Care, through to the end of the episode, which may include admission, referral or discharge or care at home.

PCNs can claim for an ARRS Advanced Clinical Nurse role whilst they are enrolled onto a masters programme. The programme can currently be funded via NHSE funding or via the apprenticeship pathway.

Level of study: Level 3 to 6

Apprenticeships are available in allied health professional (AHP) roles, such as physiotherapy, paramedics, occupational therapists and more. 

Currently, the vocational Apprenticeships are available in allied health professional (AHP) roles, such as dietician, physiotherapy, paramedics, occupational therapists and more. 
Currently, the vocational requirements of these qualifications are challenging to achieve within Primary Care alone, however some PCNs are beginning to utilise the Dietician and Occupational Therapy apprenticeships.

You can consider using the Level 3 Healthcare Support Worker and Level 5 Assistant Practitioner programmes tailored around AHP roles. To find out what is available via the NHS Salisbury Apprenticeship & Education Frameworkscontact sft.commercial@nhs.net or for generic information follow the links here:


Level 3 Senior Healthcare Support Worker Senior healthcare support worker / Institute for Apprenticeships and Technical Education

Level 5 Assistant Practitioner: Assistant practitioner (health) / Institute for Apprenticeships and Technical Education

Level of study: Level 6

Link to apprenticeship standard: Enhanced
clinical practitioner / Institute for Apprenticeships and Technical Education

Enhanced clinical practitioners are qualified health and social care professionals, who work at an enhanced level of practice, with specific knowledge and skills in a field of expertise. The Level 6 enhanced clinical practitioner apprenticeship is a non-integrated degree, which enables flexibility in how the programme is delivered.

To find out more about options for allied health professionals or for a discussion, contact the primary care school.
Click here for an information pack: 2024.03.11-Standard-pack-Enhanced-Clinical-Practitioner

Healthcare assistants (HCAs) new to Primary Care can be upskilled using the Level 2 healthcare support worker apprenticeship.
For those with more experience, the Level 3 senior healthcare support worker programme will be more suitable.


Find out more:
Link to apprenticeship standards: 
Level 2 Healthcare support worker / Institute for Apprenticeships and Technical Education
Level 3 Senior healthcare support worker / Institute for Apprenticeships and Technical Education

Link to resource packs:

Health Care support Worker Apprenticeship information pack

Senior Healthcare Support Worker Apprenticeship information pack

Level of study: Level 5
Nursing Associates are a vital part of the wider nursing team. In General Practice, registered nursing associates are complementing the nursing teams, for an example watch this video: Nursing Associates in General Practice

For more information see our Thames Valley Primary Care Nursing Associate information pack: NA Information Pack v3 Nov 2024
For local case studies view our nursing pathways playlist: https://youtube.com/playlist?list=PLMXiWiubNi8xz-g-CZVcCJpBeDoynl2_t&si=62RR8g6xkFAQMxgc

Level of study: Level 3

Link to apprenticeship standard: Pharmacy
technician (integrated) / Institute for Apprenticeships and Technical Education

The Level 3 pharmacy technician apprenticeship can be utilised in GP Practices where there is a dispensary, access to regular communication with patients, and at least 14 hours supervision from a registered pharmacy technician or pharmacist. 

View our apprenticeships in Primary Care bitesize information session for pharmacy technician programmes slides [PDF, size: 310 KB] .

View our 30-minute information webinar: https://youtu.be/zkN2etKNt4A?si=Y-OenIC1nJXLs37e

Level of study: Level 6

Nurses are an important part of delivering care in general practice. An increasing shift of care from hospitals to general practice provides nurses with a really exciting career choice. For information about the Registered Nurse Degree Apprenticeship review the (RNDA Overview slide pack)


Link to Training Providers delivering this apprenticeship programme: Training providers for Registered nurse degree (NMC 2018) (level 6)
To discuss local training provider options, email: england.primarycareschooltvw.se@nhs.net

Non-clinical programmes

The broad purpose of the occupation is to understand the needs of stakeholders and how these can be met through business change and digital solutions. Business Analysts are change professionals that help organisations deliver business and digital change successfully.

Business analyst / Institute for Apprenticeships and Technical Education

Link to apprenticeship standards: Level 3 Business administrator / Institute for Apprenticeships and Technical Education

Level 2 Admin assistant in development, for more information visit Administration Assistant webpage.

Community health and wellbeing worker L3: work in partnership with individuals and their communities to identify and address health and wellbeing needs, improve health, prevent ill-health and reduce inequalities.

Ideal for trainees or those new to the role.

Level of study: Level 3

Link to apprenticeship standard: https://www.instituteforapprenticeships.org/apprenticeship-standards/st0958-v1-1

Level of study: Level 5

Link to apprenticeship standard: Coaching
professional / Institute for Apprenticeships and Technical Education

The broad purpose of the occupation is to work with a wide range of individuals and teams across organisations, to empower and engage with them to enhance their professional performance. Coaching is a way of leading in a non-directive manner, helping people to learn through deep listening and reflective, open questions rather than instructing, giving advice or making suggestions.

Data Technician
Link to level 3 Data technician / Institute for Apprenticeships and Technical Education
The broad purpose of the occupation is to source, format and present data securely in a relevant way for analysis using basic methods.
 
Data Analyst
Link to level 4 Data analyst / Institute for Apprenticeships and Technical Education
The broad purpose of the occupation is to ascertain how data can be used in order to answer questions and solve problems. Data analysis is a process of requirement-gathering, inspecting, cleansing, transforming and modelling data with the goal of discovering useful information, informing conclusions and supporting decision-making. 
 
Watch our webinar for more information about digital apprenticeships, from 01:43 to 10:17 minutes: https://youtu.be/Ivf4nnl82Ec?si=nhx_xwu89nvMUAG6
Slide set:  Apprenticeship-bitesize-Digital-and-Quality-apprenticeship-programmes.pptx

For primary care there are 4 apprenticeship standards suitable for management development:


 Level 3:Team leader / Institute for Apprenticeships and Technical Education
Provide leadership with operational and project responsibilities. Team leaders manage individuals, teams, or elements of a project, offering direction, instructions, and guidance to achieve set goals.

Level 5: Operations manager / Institute for Apprenticeships and Technical Education
Provide leadership with both operational and project responsibilities. An operations manager is responsible for managing individuals or a team, offering direction, instructions, and guidance to achieve set goals. They are crucial for the smooth functioning of all departments within an organisation and ensure that their functions are administered and maintained in accordance with legislation and the organisation’s policies and procedures. 

Level 6: Chartered manager (degree) / Institute for Apprenticeships and Technical Education
Taking responsibility for long-term organisational success, managing people, projects, operations or services.
Suitable for larger primary care networks and federations, this apprenticeship is more suitable for high potential school leavers or employees with less experience in the business environment.


Level 7: Senior leader / Institute for Apprenticeships and Technical Education
Suitable for: A leader who has senior management responsibility
The Department for Education has been proposed for defunding all level 7 apprenticeship programme, to be confirmed by summer 2025. Therefore the last programme starts are likely to be delivered between April to June 2025. Once enrolled the learner will be able to complete the programme.


Watch our Leadership and Management programmes webinar: https://youtu.be/jBLtwG_ygy8?si=O2ITQQpmpWHL1QHs
Slide set: Management and Leadership Programmes

There are a number of apprenticeships aligned to the People service functions:
HR Support L3 Handling day to day queries and providing human resources advice ranging from recruitment through to retirement.


People Professional L5 People Professionals play a key role in supporting the business to meet its strategic objectives by driving forward the People agenda. 


Learning and Development Practitioner L3 typically involved with identifying learning / training needs, designing / sourcing training and learning solutions, delivering and evaluating training, and working with stakeholder / business area managers.  


L&D Consultant Business Partner L5 accountable for ensuring Learning and development contributes to, and influences, improved performance in the workplace at an individual, team and organisation level. 


Senior People Professional L7 – HR, OD and L&D pathways (at risk of defunding from summer 2025)  People Professionals play a key role in supporting the business to meet its strategic objectives by driving forward the People agenda. 


Programmes more suitable for Federations or larger PCNs:
Recruiter L3
Payroll Administrator L3

View the apprenticeship standards in people professions PDF for the full professional pathway.

Associate Project Manager L4  Contribute to the successful delivery of a project, ensuring its scope and benefits are achieved as planned.
Project Manager L6 Project managers are responsible to the project sponsor/owner for the end-to-end delivery of a project or a subset of a project dependent on the complexity and criticality to the business. 

Data Protection & Information Governance Practitioner L4 Provide regulatory and technical advice providing assurance to key stakeholders and regulators.
Improvement Technician L3 Responsible for delivery and coaching of improvement activity within an area of responsibility.
Improvement Practitioner L4 Identify and lead the delivery of change across organisational functions and processes.
Quality Practitioner L4 Deploy effective Quality Practices in their responsible area to ensure organisations fulfil the contractual and regulatory requirements of their customers and other stakeholders.

What is an apprenticeship?
Apprenticeships are work-based training programmes that are designed to help employers train people for specific job roles. At the same time, apprentices get a paying job with valuable training for 20% of their time, while they work towards a nationally recognised apprenticeship standard or framework.


Can apprentices work in different departments as part of their 20% off-the-job training?
Yes – if the activity is within the scope of their role, is away from their day-to-day job, and the apprentice gets to learn and practice their skills and knowledge.
For further guidance and resources for employers on meeting the 20% off-the-job training requirement refer to Gov.uk apprenticeships: off the job training guidance.


Can we claim back the costs incurred from training an apprentice from the apprentice if they leave after completing their training or withdraw from the programme?
No. In the new Gov.uk apprenticeship funding rules guidance, employers are no longer able to ask apprentices to pay back any costs for training, exams or other activities.


Do apprentices have to be employed full time?
The minimum duration of 12-months is based on an apprentice working at least 30 hours a week, including any off-the-job training they undertake. If the apprentice works fewer than 30 hours a week, or where a part-time working pattern is needed, you must agree with the training provider to extend the apprenticeship accordingly.


How do we choose an apprenticeship training provider?
Once you know which apprenticeship standard or framework your apprentice wants to study, you can visit Salisbury DPS self service area at FutureNHS for guides and order forms.


How do we pay for apprenticeship training?
Apprenticeship training fees are paid for from the apprenticeship levy. As most Primary Care Practices are non-levy paying, organisations you would either pay a 5% contribution to the costs of the apprenticeship or you can ask for levy transfer from neighbouring organisations to cover the whole cost. More information is available in the levy transfer section on this webpage.


I have a member of staff who already has prior learning, could this be used towards their apprenticeship?
If the prior learning is relevant to the apprenticeship being undertaken, then yes. Please see the Healthcare Apprenticeships Standards Online (HASO) recognition of prior learning webpage for more information on recognition of prior learning.


We are being asked to sign an apprenticeship agreement. What is this?
Before the programme begins, the employer and apprentice sign an apprenticeship agreement that contains important information regarding the apprenticeship. It serves as a binding employment contract between the apprentice and the employer and is a legal obligation.


What employment contracts do apprentices need?
All apprentices must have a contract of employment which is long enough for them to complete the apprenticeship programme. They must also have a job role (or roles) that provides them with the opportunity to gain the knowledge, skills and behaviours needed to achieve their apprenticeship.
Employment can be offered either on a fixed-term or permanent basis, however the apprenticeship must last a minimum of 12-months, regardless of age or prior experience.
The Gov.uk apprenticeship funding rules guidance contain detailed information on employing apprentices.


Do we pay national insurance contributions for apprentices?
Employers may not need to pay Class 1 National Insurance contributions for an apprentice, if the apprentice: is under 25 years old
is on an approved UK government apprenticeship standard
earns less than £967 a week (£50,270 a year)
For more information visit: Paying employer National Insurance contributions for apprentices under 25 – GOV.UK

Functional Skills

Achieving Functional Skills qualifications in English and maths are key outcomes for all apprenticeships, and for many regulated healthcare qualifications. English and maths qualifications can be a huge enabler to individuals before starting an apprenticeship, as this will support them in accessing apprenticeships and aid their future achievements.

The Functional Skills Primary Care information pack v4 may be useful to help all Primary Care colleagues understand the need for these core skills, but please note training opportunities in this pack are available to those working in Thames Valley only.

Generic resources are listed below:

Levy transfer

Practices or Primary Care Networks seeking an apprenticeship levy transfer to fund the costs of an apprenticeship training programme, may wish to watch the bitesize understanding levy transfers session:

Resources

Our apprenticeship leads are available to answer your questions via england.primarycareschooltvw.se@nhs.net or for the Frimley ICB area, contact: Frimley.traininghub@nhs.net .For Buckinghamshire, Oxfordshire and Berkshire West contact: england.primarycareschooltvw.se@nhs.net