Module 8 – Leading Change in an Uncertain World

Change is not a one-time event, but rather a process of learning and adapting that needs to be meticulously managed.

In this interactive The Language of Leadership: finding your own voice programme module we will be looking at your role as a change agent, taking the strategic overview, articulating the vision, and creating a momentum for change.

At the same time you need to provide a focus for stability, so as always we’ll be thinking about your communication as a leader, liaising with stakeholders outside your department and keeping the communication channels open with your team.

Change can sometimes create feelings of anxiety and helplessness – we will be looking at how you can provide support for the team, and how they can support you, so that together you develop a long-term ability to be proactive in the change process, able to evolve and engage with continuous learning and improvement.

  • Duration: 1 day
  • Delivery: Virtual
  • Methods: Presentation, whole group discussion and activities, breakout sessions, role play, video clips, reflective journaling etc.
  • Pre-event preparation: None
  • Post-event work: Book next modules according to the individual’s leadership development objectives, follow-up on individual Action Plan decided at end of the session, and follow-up using Delegate Resource Handbook together with list of further resources provided in the Slide Pack

Please click the links below for more information about this module:

Who can attend

Anyone who has previously attended The Language of Leadership – Introduction day.

Aims and learning outcomes


– To explore the Leader’s role as change agent, managing change and maintaining stability
– To identify the stages of the change process and ways of managing communication at each stage
– To suggest ways in which the leader can provide support for the team

Learning outcomes:

Having attended this module, delegates will be able to:

– Be proactive in the change process
– Avoid or manage potential change initiative traps
– Support the team and yourself through the process
– Access further resources for different kinds of change implementations

Associated GMC Generic Professional Capabilities (GPC)

Domain 2: Professional Skills (Communication and interpersonal skills)
– Demonstrating cultural and social awareness
– Applying management and team-working skills appropriately. Including influencing, negotiating, continuously re-assessing priorities and effectively managing complex, dynamic situations
– Maintaining appropriate situational awareness and sensitivity to the impact of their comments and behaviours on others
– Managing the personal challenges of coping with uncertainty

Domain 5: Capabilities in leadership and team working
– Demonstrating an understanding of why leadership and team- working is important in their role as a clinician
– Showing awareness of their leadership responsibilities as a clinician and why effective clinical leadership is central to safe and effective care
– Demonstrating an understanding of a range of leadership principles, approaches and techniques, and applying them in practice
– Demonstrating appropriate leadership behaviour and an ability to adapt their leadership behaviour to improve engagement and outcomes
– Appreciating their leadership style and its impact on others
– Actively participating and contributing to the work and success of a team (appropriate followership)
– Thinking critically about decision-making, reflecting on decision-making processes and explaining those decisions to others in an honest and transparent way
– Supervising, challenging, influencing, appraising and mentoring colleagues and peers to enhance performance and to support development
– Promoting a culture of learning and academic and professional critical enquiry

Domain 8: Capabilities in education and training
– Evaluating and reflecting on the effectiveness of their educational activities

Faculty biography

Anneliese Guerin-LeTendre

Anneliese is an experienced leadership coach, teacher, trainer and facilitator in the public and private sector, and has been working in the NHS since 2008, developing and delivering programmes on leadership, communication, culture, culture change, diversity and inclusion, and wellbeing.

Anneliese’s work – based on the principles of Transformational and Vertical Development Leadership – takes a holistic approach, aligning interpersonal communication skills with values, life purpose and meaning, to offer insights for personal and professional growth and self-empowerment.


– Wessex training grade doctors and Wessex SAS/Specialty grade doctors are funded by Wessex, so no study leave claims will be necessary for course fees.
– Other delegates are required to pay a nominal fee.

Cancellation penalties may apply. Please refer to the Accent Course Manager Cancellation and Refund Policy.

How to book

Delegates will be invited to attend once they have attended The Language of Leadership – Introduction day.