Psychological First Aid Training

The masterclass will raise delegates’ awareness of typical reactions to traumatic incidents or situations, including Covid-19, provide a suggested structured protocol for providing support following such events, together with the knowledge and skills to deliver support to colleagues who have been involved in these events and situations.

It will also raise delegates’ awareness of the issues around Compassion Fatigue and Burnout and provide some strategies and techniques to assist in minimising the effects of these problems, both for themselves and their colleagues.

  • Duration: 1 day
  • Delivery: Virtual or face to face
  • Methods: Presentations, group discussions, breakout sessions, role play in small groups
  • Pre-event preparation: Pre-read of course material and review of individual past traumatic events to ensure delegates are not harmed by the course content

Please click the links below for more information about this masterclass:

Who can attend

– NHS staff who wish to be able to provide skilled support to colleagues following traumatic events or situations.  This will include doctors, nurses and support staff, and those with a supervisory role will find the training particularly beneficial.

Aims and learning outcomes

Aims:

– Demonstrate a knowledge of the NHS model of Psychosocial Care and Psychological First Aid (PFA)
– Recognise typical Post Trauma Reactions and the symptoms of Post-Traumatic Stress Disorder (PTSD)
– Recognise typical staff reactions when working in the NHS during the COVID-19 Pandemic
– Demonstrate a knowledge of the ‘Peer Support’ model of staff support
– Conduct an appropriate Psychological First Aid Session with those working in the NHS during the COVID-19 Pandemic
– Recognise the effects of Compassion Fatigue and Burnout
– Minimise the effects of Compassion Fatigue and Burnout using practical techniques and mindfulness, both for them-selves and for their colleagues
– Provide continuing support for staff working in the NHS during the COVID-19 Pandemic
– Suggest a variety of practical ways of reducing the impact of typical staff reactions to trauma and the COVID-19 Pandemic
– Identify those who may be in need of professional mental health care using a process of Psychosocial Triage and refer or signpost them appropriately
– Recognise the limits of their skills and knowledge and obtain professional advice when appropriate

Learning outcomes:

Having attended this masterclass, delegates will be able to:

– Demonstrate a knowledge of the NHS model of Psychosocial Care and Psychological First Aid (PFA)
– Recognise typical Post Trauma Reactions and the symptoms of Post-Traumatic Stress Disorder (PTSD)
– Recognise typical staff reactions when working in the NHS during the COVID-19 Pandemic
– Demonstrate a knowledge of the ‘Peer Support’ model of staff support
– Conduct an appropriate Psychological First Aid Session with those working in the NHS during the COVID-19 Pandemic
– Recognise the effects of Compassion Fatigue and Burnout
– Minimise the effects of Compassion Fatigue and Burnout using practical techniques and mindfulness, both for them-selves and for their colleagues
– Provide continuing support for staff working in the NHS during the COVID-19 Pandemic
– Suggest a variety of practical ways of reducing the impact of typical staff reactions to trauma and the COVID-19 Pandemic
– Identify those who may be in need of professional mental health care using a process of Psychosocial Triage and refer or signpost them appropriately
– Recognise the limits of their skills and knowledge and obtain professional advice when appropriate

Associated GMC Generic Professional Capabilities (GPC)

Domain 2: Professional Skills (Communication and interpersonal skills)
– Establishing an effective and respectful doctor-patient partnership with the ability to demonstrate empathy and compassion
– Demonstrating active listening skill

Domain 5: Capabilities in leadership and team working
– Demonstrating an understanding of a range of leadership principles, approaches and techniques, and applying them in practice
– Supervising, challenging, influencing, appraising and mentoring colleagues and peers to enhance performance and to support development

Previous attendees said
Faculty biography

Gerry Jackson

Gerry Jackson is a Psychosocial Care and Trauma Response specialist with over 30 years’ experience in the field, responding to major incidents as well as smaller scale incidents, within the Police Service, where he was originally trained, in commerce and industry and in the NHS.  He is a qualified counsellor.

He has provided many training courses in a variety of NHS Trusts and Health Education England, over the years and provided Psychological First Aid for NHS staff during the Covid 19 Pandemic. He retired from the Police Service after 30 years’ service and now runs his own practice providing Psychological First Aid support and training.

Funding

– Wessex training grade doctors and Wessex SAS/Specialty grade doctors are funded by HEE Wessex, so no study leave claims will be necessary for course fees.
– Other delegates are required to pay a nominal fee.

Cancellation penalties may apply. Please refer to the HEE Accent Course Manager Cancellation and Refund Policy.

Event dates and how to book

The following event dates are available to book online:

11 October 2022
21 February 2023

If you have not yet registered as a user with the HEE Accent Course Manager system, you will be required to do so before booking your place.