Making Every Contact Count (MECC)

What is MECC?

Making Every Contact Count logo

Making Every Contact Count (MECC) is a behavioural approach which helps individuals to work differently with people to address their health and wellbeing. Changing the way we interact with people can improve their self-efficacy and help them identify ways to improve their wellbeing.

If you have any questions please email

Who is it for?

This practical skills development training is for any workforces who interact with the public and have an opportunity to support health and wellbeing.

It has been delivered to a range of workforces including:

– doctors
– nurses
– allied health professionals
– housing teams
– library staff
– job centre staff
– social care staff
– many more

The training is very participatory using participants own experiences and beliefs. Each session is unique as it uses these prior experiences to prompt reflection and improved practice. This gives practical skills that can be used immediately following the course.

How can I access MECC training?

We have a number of online sessions available which can be booked through Eventbrite by clicking here. Please note that these sessions are open to those working in Hampshire and IOW only.

I’d like to become a MECC Trainer

We also offer a Train the Trainer programme. To register your interest please email

eLearning (updated May 2020)

e-Learning for Healthcare logo

A Making Every Contact Count eLearning programme is available to all. This interactive learning resource supports people to develop the knowledge and understanding to make every contact count.

MECC Trainer Network

Our MECC Trainers NHS Networks site is where you can access all of the resources, stay up-to-date, ask a question or look for a co-trainer. Please note, you will not be able to access this unless you are a MECC Trainer.

If you have any questions please email

Whilst we have made the effort to keep this information updated, it is always good practice to go to the source of that knowledge to ensure it is up to date. If there is any part of this page that needs updating or correcting, please let us know from the Contacts page.  It will be checked regularly and updates added.