Patient Involvement Projects

Please see below HEE Wessex funded Quality Improvement work relating to patient involvement.

Using QI and patient involvement to improve patient experience of the complaints process

Author: Vicki Havercroft Dixon, Head of Patient Relations, Individual QI Fellowship 2018-19

Improving our patients’ understanding of their asthma

Author: Dr Emily Heiden, Clinical Fellow,  Individual QI Fellowship 2018-19 

My Anticoagulation: what matters to me? A reflective journey to understand the initial and ongoing needs of patients starting anticoagulation

Summary: The aim of the project was to improve the quality and delivery of patient education when starting New Oral Anticoagulants (NOACs) in an outpatient setting, resulting in patients feeling they are better informed to be involved in their anticoagulation management.

Author: Simon Freathy, VTE Specialist Practitioner, PHT, Individual QI Fellowship, 2015-16 

MISSION – Modern Innovative SolutionS Improving Outcomes iN COPD

Author: Dr Ellie Lanning, Wessex Respiratory Medicine Trainee, Individual QI Fellowship, 2015-16 

Summary: MISSION COPD is a quality improvement project, delivering a holistic assessment of patients with COPD. Our patient-centred model brought secondary and tertiary care specialists to the patient’s local practice. In one visit each patient went through a carousel of specialist medical review, expert lung function testing, inhaler technique, smoking cessation, and research opportunities. Group education covered aspects of disease management and symptom recognition, exercise and physiotherapy to manage symptoms. The patient ended the session with feedback and bespoke self-management plans, supported with a written MISSION passport.

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