Wessex IMGs – Induction Programme (for doctors new to the NHS)

– Wessex/Thames Valley Training grade doctors (FY1+)
– Wessex/Thames Valley SAS/Trust grade doctors

– Help doctors communicate more effectively
– Ensure understanding of the GMC rules and regulations
– Help with the understanding of clinical governance, revalidation, audit, quality improvement and patient safety concepts
– Raise awareness of differential attainment and interventions to close the gap
– Learn about Cultural difference and the importance of personal resilience
– Ensure understanding of the NHS employment rules and regulations including indemnity
– Ensure understanding of the expectations of training and career planning and support
– Support networks

Domain 1: Professional values and behaviours
– Managing time and resources effectively.

Domain 2: Professional Skills (Communication and interpersonal skills)
– Establishing an effective and respectful doctor-patient partnership with the ability to demonstrate empathy and compassion
– Demonstrating effective consultation skills including effective verbal and nonverbal interpersonal skills
– Sharing decision making by informing the patient, prioritising the patient’s wishes, and respecting the patient’s concerns and expectations
– Demonstrating active listening skills
– Demonstrating cultural and social awareness
– Maintaining appropriate situational awareness and sensitivity to the impact of their comments and behaviours on others.
– Effectively managing challenging conversations or consultations
– Applying management and team working skills appropriately, including influencing, negotiating, continuously re-assessing priorities and effectively managing complex, dynamic situations
– Ensuring continuity and coordination of patient care through the appropriate transfer of information
– Maintaining appropriate situational awareness and sensitivity to the impact of their comments and behaviours on others.

Domain 2: Professional Skills (Dealing with complexity and uncertainty)
– Managing the personal challenges of coping with uncertainty

Domain 3 – Professional Knowledge (Professional requirements)
– Working within appropriate quality management and clinical governance frameworks

Domain 6 – Capabilities in patient safety and quality improvement (Patient safety)
– Raise safety concerns appropriately through clinical governance systems*
– Understand the importance of raising and acting on concerns
– Understand the importance of sharing good practice
– Demonstrate and apply basic Human Factors principles and practice at individual, team, organisational and system levels
– Demonstrate effective multidisciplinary and interprofessional team working
– Demonstrate respect for and recognition of the roles of other health professionals in the effective delivery of patient care
– Promote patient involvement in safety and quality improvement reviews
– Understand risk, including risk identification (clinical, suicide and system), management or mitigation
– Understand fixation error, unconscious and cognitive biases
– Reflect on their personal behaviour and practice
– Effectively pre-brief, debrief and learn from their own performance and that of others
– Make changes to their practice in response to learning opportunities
– Be able to keep accurate, structured and where appropriate standardised records.^†

^* NHS Improvement. Learning from patient safety incidents available at: improvement.nhs.uk/resources/learning-from-patient-safety-incidents/

^† Academy of Medical Royal Colleges: Standards for the Clinical Structure and Content of Patient Records available at: www.aomrc.org.uk/publications/reports-guidance/standards-for-the-clinicalstructure-and-content-of-patient-records-0713/  

Domain 6 – Capabilities in patient safety and quality improvement (Quality improvement)
– Design and implement quality improvement projects or interventions that improve clinical effectiveness, patient safety and patient experience by:
– – Using data to identify areas for improvement
– – Critically appraising information from audit, inquiries, critical incidents or complaints, and implementing appropriate changes

Phil Rushton

After graduating from Southampton in 1997, Phil trained in Geriatrics in the South-West and Wessex before taking up a Consultant post in 2008 at University Hospitals Dorset. Phil has been Associate Dean since 2018. his current portfolio includes Fellowships, Induction, Less than Full-Time Working, Out Of Programme and Differential Attainment.  

Chloe Erlam

Chloe is a chartered Educational Psychologist who specialises in the area of interpersonal communication. Current work includes (1) teaching interpersonal communication methodology in leading universities and across the UK (2) supervising health professionals to use Video Interaction Guidance (VIG) and Video Enhanced Reflective Practice (VERP) to reflect upon their communication with clients (3) applying a VERP approach to support Drs to reflect upon and develop their communication skills with patients.

Ruth Hind

Ruth is a Chartered Clinical Psychologist with specialist expertise in training health professionals in enhancing their interpersonal communication. Ruth is currently working with IAPT (Improving access to psychological therapies) trainees, their supervisors and doctors to improve their interpersonal communication by using Video Enhanced Reflective Practice (VERP).  

Caran Chamberlain

Caran Chamberlain is an Industrial Relations Officer for the British Medical Association (BMA), working with employers and supporting BMA representatives across the Wessex area. Caran is CIPD qualified and has an MA in Industrial Relations, with over 20 years’ experience of working with various health unions and professional bodies that support and represent NHS employees.

Karen McCarthy

TBC

Sarah James

Sarah is a Consultant Geriatrician working at University Hospitals Dorset. She is also the Governance lead within her department and works as a Medical Examiner for UHD. Sarah’s interests are in Patient Safety, Human Factors and Quality Improvement. Sarah also teaches on the Wessex Patient Safety First – Training Day and previously completed a QI fellowship with Wessex. 

John Davey

John is the Regional Liaison Adviser for the GMC covering the South-West of England. In this role John speaks to medical students and doctors about the GMC guidance and procedures, helping doctors avoid problems and promoting patient safety.

Stuart Purcell

Stuart works as a Consultant Psychiatrist and has an interest in how people live and deal with threatening experiences. He is interested in how as groups of people we can switch in and out of a compassionate, curious mind state and tip into threat behaviours full of blame, anger and avoidance. Stuart completed his medical degree and training in South Africa and went on to complete most of his psychiatry training in the UK.

Jo Hopkins

Jo is the Director of Comms4docs, providing Communication Skills and Strategies training for doctors since 2011, and the creator of the Comms4Docs mobile App. The training is practical in nature and provides a space for individuals to practise what they really want, and need to say, to be effective at work, to be heard, and to achieve career progression.

Wessex/Thames Valley training grade doctors and Wessex SAS/Trust grade doctors are funded by Wessex, so no study leave claims will be necessary for course fees.

Cancellation penalties may apply. Please refer to the Accent Course Manager Cancellation and Refund Policy.

If you wish to book onto a course or review dates, please use the link below.

www.courses.hee.nhs.uk

If you have not yet registered as a user with the Accent Course Manager (ACM) system, you will be required to do so before booking your place.