The vast majority of the time, healthcare is safe and high quality care is delivered to patients. It is possible to sometimes lose sight of this in the patient safety world whilst focussing on what went wrong.
HEE Wessex has been working with Appreciating People to deliver programmes to look at Safety II, when things go well, so that we may capture this learning. The themes and practice are widely applicable to the workplace and healthcare. Wessex hopes that this will be the start of building a faculty to support Appreciative Inquiry (AI) across the region.
Places on these courses are aimed at Wessex healthcare professionals working in safety and/or improvement. They are free to attend and come with a host of supporting materials.
A Taste of AI:
This two-day course introduces the concept and theory of AI and allows attendees to gain an understanding of some of the tools and practical approaches to explore AI within their own organisations.
Advanced Practitioner AI programme:
This three-day course aims to support advanced practitioners to apply their knowledge and practice in their work. Attendance at the foundation level course or equivalent learning would be expected.
Feedback from attendees on what they have learnt from the programme(s)
“The importance of language – positive psychology. Ways to change a conversation and therefore change an outcome”
“I have the power to change the conversation”
“This can complement my QI work, leadership and education”