Raising Concerns

NHS England, Workforce, Training and Education (WT&E) is responsible for ensuring that there are high quality learning environments for all healthcare learners.

There are times when concerns may be raised about a healthcare education and training programme or an approved learning environment. It is important that NHS England WT&E and our partners work together to ensure regulatory and education and training standards for education and training continue to be met.

Our Reporting and/or Escalating Education Quality Concerns policy, provides the overarching approach and principles for escalating, de-escalating and sharing of issues, risks and concerns relating to the quality of education and training and to the clinical or practice learning environment.

There are mechanisms and processes, managed by the Quality team to review and investigate concerns raised which includes protecting confidentiality.

If you need to raise a concern, please email england.quality.wx@nhs.net

This process is not intended to replace local Serious Incident reporting. It is intended to provide an additional layer of support for learners if they continue to have concerns.